Service & Support FREQUENTLY ASKED QUESTIONS


VP800 Series: I hooked up my Mac but only get the logo screen.

  • Different Macintosh models hook up in very different ways. Consult your Macintosh owner’s manual for exact instructions. PLUS Vision Corp. supplies, free of charge, a dipswitch Mac Adapter that solves many Mac problems. Call 1-800-211-9001 to get these adapters.
  • Check your VGA cable, and any adapters. Take both ends out of the computer and projector. Check that no pins are bent, pushed in, or broken. Reconnect everything.
  • If you have the dipswitch adapter, use it. Make sure dipswitches 3, 4, 8, and 9 are on. If you do not have the dipswitch adapter, use the Mac adapter labeled "MAC 8*6".
  • Turn on the projector.
  • Boot up the computer.
  • If you have a desktop Mac, hook a desktop monitor to the projector’s RGB Out port, so you can see the software.
  • Click the Apple icon, go to Control Panel, go to Monitors (or Monitors and Sound).
  • In the "Resolution" area, Select "Show All" instead of "Recommended."
  • Select "800x600", between 60 and 72 Hz. If one Hz setting doesn’t work, try them all.
  • Close the dialog box. If the computer did not prompt you to reboot, reboot the computer.

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