Service & Support FREQUENTLY ASKED QUESTIONS


Why is there a solid black line in the middle of my printout on my new copyboard?

  • Most likely the cause is a bent frame stiffener which can be damaged during shipment of a new copyboard. If the frame stiffener is bent in the middle, this blocks some of the light to the CCD camera, which causes a solid black line in the middle of the printout. To correct this problem, the frame stiffener needs to be straightened out.

Return to the beginning of Frequently Asked Questions.


 

 SERVICE
Product Support
Contact Us
Copyboard Service
Download Specs
DLP Information
Frequently Asked ?s
Glossary
Register Your Product
Repair Request Form
Resolution
Screen Size Calculator
Shipping Policy
Site Map
Warranty & Legal Stuff
Support Home Page
Order Status
Please call us at
1.800.211.9001 and we'll be happy to inform you about your order status.
Tech Support
Free technical support is available to our customers 7:am to 5:pm, Monday thru Friday, Pacific Time.
1.800.211.9001 ext 3
tsupport@plus-america.com


  PLUS Vision Corp. of America © 1995-2004 | Toll Free: 1.800.211.9001  
Terms of Use | Privacy | Site Map
General Product Listing Customer Support News & Info