Service & Support FREQUENTLY ASKED QUESTIONS Why is the paper advancing, but the copy printing out blank? Check to see if the thermal roll was put in backwards. The roll is inserted correctly when the leading edge is pulled "over the top" of the roll. Return to the beginning of Frequently Asked Questions.    SERVICE Product Support Contact Us Copyboard Service Download Specs DLP Information Frequently Asked ?s Glossary Register Your Product Repair Request Form Resolution Screen Size Calculator Shipping Policy Site Map Warranty & Legal Stuff Support Home Page Order Status Please call us at 1.800.211.9001 and we'll be happy to inform you about your order status. Tech Support Free technical support is available to our customers 7:am to 5:pm, Monday thru Friday, Pacific Time. 1.800.211.9001 ext 3 tsupport@plus-america.com   PLUS Vision Corp. of America © 1995-2004 | Toll Free: 1.800.211.9001   Terms of Use | Privacy | Site Map