Service & Support FREQUENTLY ASKED QUESTIONS Why is the copy printing out light? The cause could be one of several reasons: a) Old thermal paper b) Old dry markers - or not pressing hard enough to produce an even color line c) Poor lighting of the fluorescent lamp - fluorescent lamp may need replacement depending on age or use of board d) Dirt/Dust on mirror and CCD lens - depending on environment Return to the beginning of Frequently Asked Questions.    SERVICE Product Support Contact Us Copyboard Service Download Specs DLP Information Frequently Asked ?s Glossary Register Your Product Repair Request Form Resolution Screen Size Calculator Shipping Policy Site Map Warranty & Legal Stuff Support Home Page Order Status Please call us at 1.800.211.9001 and we'll be happy to inform you about your order status. Tech Support Free technical support is available to our customers 7:am to 5:pm, Monday thru Friday, Pacific Time. 1.800.211.9001 ext 3 tsupport@plus-america.com   PLUS Vision Corp. of America © 1995-2004 | Toll Free: 1.800.211.9001   Terms of Use | Privacy | Site Map