Service & Support FREQUENTLY ASKED QUESTIONS


Trace of moving mouse cursor can be seen on the wall (Wireless Presenter-to-Go).


    Setting the desktop color to 16bit may cause this problem. Changing the color depth to 8, 24 or 32 bit will fix this problem. In other case, you may see this problem if your system using certain, like Matrox, graphic card. Please try to update graphics card driver or change graphic card itself if possible.


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