CREDIT CARDS
We accept the following credit cards; Visa, MasterCard and American Express. There is no surcharge for using your credit card to make purchases with PLUS. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon processing your order.

Money Orders, Cashier's Checks, Company Checks, Personal Checks
PLUS accepts money orders, personal checks, cashier’s checks and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. PLUS cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25.00 fee on all returned checks. Please see the following instructions below on how to pay using one of these methods.

Instructions for paying by cashier's check, money order, personal check, or company check:

Include a print out of your PLUS order form from our website with payment to:
PLUS Home Theater Sales
9610 SW Sunshine Court, Suite 800
Beaverton OR 97005

Product will be shipped when the check has cleared. Note: Please write the PLUS order number on all payments. We also suggest sending the payment payable to PLUS Vision Corporation of America (c/o PLUS Home Theater Sales) by Federal Express, UPS, etc. to track shipment more efficiently. No Saturday Delivery.



ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PLUS reserves the right, at any time after receipt of your order and without prior notice to you, to supply less than the quantity you ordered of any item. In order to protect the interests of our customer’s, all orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud department. We may require additional verifications or information before accepting any order.

RETURN POLICY
Our ten (10) day return policy means you may return your purchase, excluding special orders and/or non-stock products, to us should you be dissatisfied with your purchase within ten (10) days of receipt of the product. You must return the item(s) to us by 2nd day freight, insured for full value, with original packaging, documentation, blank warranty card, original UPC codes on the manufacturer boxes and all manuals and accessories. If your projector has less than four (4) hours on the lamp, then you will not be charged a restocking fee. If your projector has four (4) to ten (10) hours on the lamp, and/or evidence of excessive wear and tear, you will be refunded your purchase price less a low 25% restocking fee. If your projector has greater than ten (10) hours on the lamp, you may not return the projector for credit or exchange. Instead the projector may be repaired under warranty according to manufacturer guidelines. The restock fee will also apply for stocking items that evidence excessive wear and tear. Freight charges, for delivery and return, and related insurance charges, will not be refunded or credited. All returned items are subject to the criteria stated below in the section "Condition of Returned Items." No return will be accepted and no refund made on any product ten (10) days after receipt. Acceptable shipping carriers are UPS, Fed-Ex, DHL, or Airborne.

DEFECTIVE OR D.O.A. POLICY
In the case of a defective or D.O.A.(Dead on Arrival) product(s), no charges will apply. You must notify Customer Service within 30 days of your invoice date if there are any problems with any item(s) upon receipt. Defective or D.O.A. will be exchanged for the same make and model. Defective or D.O.A unit must be returned via acceptable shipping carrier. Acceptable shipping carriers are UPS, Fed-Ex, DHL, or Airborne.

Please note: non-new, remanufactured or refurbished B- stock or C-stock products are not eligible for exchange if they are Defective or D.O.A.. They are eligible for factory authorized repairs only.

PLEASE READ RETURN PROCEDURES HERE

TAX
PLUS does not withold sales tax for orders. Each customer shall be solely responsible for all sales taxes or other applicable taxes, on any order shipped.